Privacy Policy

Forward Thinking Projects LLC

At Forward Thinking Projects LLC, we take your privacy seriously. This policy explains how we collect, use, share, and protect your personal and business information when you work with us.

1. What We Collect

We may collect the following information:

  • Your name, email, phone number, and job title

  • Business name and contact details

  • System, network, or technical information (for IT consulting work)

  • IP address, browser info, and usage data (from our website)

2. How and Why We Use Your Data

We collect and use your data to:

  • Communicate with you and deliver our services

  • Set up, manage, and support your IT systems

  • Improve our services and business operations

  • Meet legal or contract obligations

We collect data through forms, emails, calls, secure remote tools, and technical assessments.

3. Your Rights

You have rights over your personal data:

  • Access – See what we have

  • Correct – Fix wrong info

  • Delete – Ask us to delete it (unless we need it legally)

  • Object or Limit – Ask us to stop or limit how we use it

  • Get a Copy – Ask for your data in a portable format

To exercise your rights, contact us using the info below.

4. Who We Share Data With

We do not sell your data. We only share it with:

  • Trusted service providers who help us deliver services

  • Legal authorities, if required by law

  • Others, only with your consent

Sometimes data may be stored or processed outside your country. We use safeguards to protect it.

5. Keeping Your Data Safe

We use industry-standard security measures, such as:

  • Password protection and access controls

  • Data encryption and secure file storage

  • Antivirus and firewall protection

  • Regular system updates and backups

Only authorized team members can access your information.

6. How We Handle Data

  • We keep your data only as long as needed for service or legal reasons.

  • When no longer needed, we securely delete it.

  • At your request, we can return or destroy data at the end of a project.

7. Access & Internal Security

Access to your data is limited to trained staff who need it for their work. We monitor access and review permissions regularly.

8. If Something Goes Wrong

If we ever experience a data breach:

  • We will act quickly to fix it

  • Notify you if your data is affected

  • Report it to authorities if required

  • Review the issue to prevent future problems

9. Monitoring and Review

We regularly review our systems and policies to make sure your data stays safe and compliant with privacy standards.

10. Contact Us

If you have questions about this policy or want to make a request, contact us at:

Legal

Terms of Service

Forward Thinking Projects LLC

These Terms of Service (“Terms”) govern your use of IT consulting services provided by Forward Thinking Projects LLC (“we,” “us,” or “our”). By engaging with our services, you (“Client,” “you,” or “your”) agree to be bound by these Terms.

1. Services Provided

Forward Thinking Projects LLC provides IT consulting and technical support services, including but not limited to:

  • Network and systems administration

  • Infrastructure setup and support

  • Cloud migration and consulting

  • Cybersecurity assessments

  • IT strategy and project management

  • Technical documentation and training

Services will be detailed in individual scopes of work, project proposals, or statements of work (SOW).

2. Client Responsibilities

You agree to:

  • Provide accurate and complete information necessary for us to perform services

  • Grant timely access to systems, personnel, and infrastructure as needed

  • Notify us of any changes to your IT environment that may affect our work

  • Ensure your systems and software are legally licensed

3. Fees and Payment

  • Fees will be outlined in your service agreement, proposal, or invoice

  • Payments are due within [e.g., 15 or 30] days of invoicing

  • Late payments may result in service suspension and incur a late fee

  • You are responsible for all applicable taxes unless otherwise agreed

4. Confidentiality

We will treat all client data, business information, and access credentials as confidential.
We agree not to share or disclose your confidential information without your permission, except where legally required.

5. Data and Access Security

We use industry-standard security measures to protect your data and systems. You agree to maintain appropriate internal access controls, backups, and security hygiene during and after our engagement.

6. Intellectual Property

All pre-existing intellectual property, software, tools, or materials owned by either party remain their property.
Custom deliverables developed during the project may be subject to separate licensing or ownership terms, outlined in your agreement or SOW.

7. Warranties and Disclaimers

  • We provide services with reasonable skill and care

  • We do not guarantee that systems will be error-free or immune from future problems

  • You accept responsibility for decisions made based on our recommendations

Disclaimer: Services are provided “as-is” without warranties of any kind, express or implied.

8. Limitation of Liability

To the fullest extent permitted by law, Forward Thinking Projects LLC is not liable for:

  • Loss of profits, data, or business opportunities

  • Indirect, incidental, or consequential damages

  • Any damages exceeding the total fees paid in the last 3 months of service

9. Termination

Either party may terminate the service agreement with written notice:

  • For cause: immediate termination if there is a breach of these Terms

  • For convenience: with [e.g., 14 or 30] days' written notice

Upon termination, you must pay for all work completed up to the termination date.

10. Governing Law

These Terms are governed by the laws of the [Insert State], without regard to conflict of law principles. Any legal disputes will be resolved in the courts of that jurisdiction.

11. Changes to Terms

We may update these Terms from time to time. The latest version will always be available on our website. Continued use of our services means you accept the updated Terms.

Cookies Policy

Forward Thinking Projects LLC

This Cookies Policy explains how Forward Thinking Projects LLC ("we," "us," or "our") uses cookies and similar technologies on our website to collect and process information.

1. What Are Cookies?

Cookies are small files stored on your device when you visit our website. They help us remember your preferences, understand how you use our site, and improve your experience.

2. What We Collect with Cookies

We may collect:

  • Device type and browser

  • Pages visited and time spent

  • IP address and location (approximate)

  • Referring website or search terms

3. Why We Use Cookies

We use cookies to:

  • Make the website work properly

  • Analyze website traffic and usage

  • Improve content and performance

  • Remember your settings and preferences

4. Types of Cookies We Use

  • Essential Cookies – Required for website functionality

  • Performance Cookies – Help us understand how visitors use the site

  • Functionality Cookies – Remember choices you make

  • Analytics Cookies – Collect anonymous usage data via tools like Google Analytics

5. Your Rights and Choices

You can:

  • Accept or reject cookies through your browser settings

  • Delete cookies stored on your device

  • Request access to, correction, or deletion of your data collected via cookies

  • Withdraw consent at any time

Note: Some site features may not work correctly if cookies are disabled.

6. Data Sharing and Transfers

We do not sell your cookie data.
We may share data with:

  • Analytics providers (e.g., Google)

  • Hosting and website support partners

If data is transferred outside your region, we use legal safeguards to protect it.

7. Security and Data Handling

We protect cookie data using:

  • Encrypted connections (HTTPS)

  • Access controls and monitoring

  • Secure, limited access to analytics platforms

We only keep cookie data for as long as needed for its purpose.

8. Incident Response

In the rare case of a data incident involving cookies, we will:

  • Investigate promptly

  • Notify affected users if needed

  • Take action to prevent future issues

9. Monitoring and Review

We regularly:

  • Review cookie use and effectiveness

  • Update this policy to stay compliant

  • Monitor cookie-related data security

Data Loss Policy

Forward Thinking Projects LLC

At Forward Thinking Projects LLC, we take the protection of client and company data seriously. This policy outlines how we aim to prevent, detect, and respond to potential data loss events. However, by engaging our services, clients acknowledge that Forward Thinking Projects LLC is not liable for any data loss, corruption, or inaccessibility, regardless of cause.

1. Purpose

This policy is designed to:

  • Minimize the risk of accidental or intentional data loss

  • Protect sensitive client and company information

  • Support best practices for business continuity and data integrity

2. Scope

This policy applies to:

  • All employees, contractors, and partners

  • All digital and physical data handled during IT consulting services

  • All devices, systems, and networks involved in service delivery

3. Data Protection Measures

To help reduce the risk of data loss, we implement reasonable and industry-standard safeguards, including:

  • Advising clients on regular backups (local and cloud)

  • Encouraging data encryption during storage and transfer

  • Recommending strong password and access control measures

  • Use of antivirus, firewall protections, and secure transfer protocols (SFTP, HTTPS)

  • Promoting secure device usage and storage practices

Note: While we offer guidance and support for data protection and may assist with backup processes when requested, we cannot guarantee the recovery of any lost data. The client bears full responsibility for ensuring their data is backed up before any technical work begins.

4. Client Responsibilities

Clients are expected to:

  • Back up important data before any hardware, software, or network service work is performed

  • Provide secure access credentials when necessary

  • Notify Forward Thinking Projects LLC of any existing data vulnerabilities or risks

  • Understand and accept that data recovery is not guaranteed

5. Data Loss Scenarios

Data loss may occur due to:

  • Hardware or software failure

  • Accidental deletion

  • Unauthorized access or cyberattacks

  • Natural disasters, power surges, or outages

  • Misconfigured settings or system changes

Important: While we strive to help minimize the impact of such events, Forward Thinking Projects LLC assumes no liability for the loss, corruption, or compromise of any client data.

6. Incident Response

In the event of suspected data loss, we will:

  • Identify and isolate the issue

  • Attempt to restore data from any available backups (if applicable)

  • Notify the client of findings and next steps

  • Document the incident and suggest mitigation strategies

However, recovery is not guaranteed. Clients must maintain their own data backups.

7. Monitoring and Review

We regularly:

  • Monitor system activity during engagements for any anomalies

  • Review internal practices and update this policy as needed

  • Educate contractors and staff on best practices for data integrity

Final Disclaimer

By using our services, you agree that Forward Thinking Projects LLC is not responsible for any form of data loss. While we will take all reasonable precautions and assist with backup and recovery efforts when requested, the ultimate responsibility for data protection rests with the client.