Innovative IT Solutions for Future-Ready Businesses

Welcome to Forward Thinking Projects

Technology That Works the Way You Do

Forward Thinking Projects LLC is a contract-based IT consulting firm offering scalable, dependable, and user-focused solutions for businesses and organizations that need technology to just work.

With over a decade of experience in IT operations, enterprise support, and infrastructure deployment, I’ve worked across complex environments in healthcare, logistics, government, and corporate sectors—partnering with respected organizations such as Mount Sinai Hospital, Broward Health, Northrop Grumman, Volvo Trucks, and Honeywell.

Our Origin Story

After years in the trenches of corporate IT, I became increasingly frustrated by outdated systems, inflexible hierarchies, and support models that prioritized checkboxes over actual people. I founded Forward Thinking Projects to offer something different: enterprise-level IT consulting with the flexibility, empathy, and hands-on reliability that traditional providers often lack.

We bridge the gap between rigid enterprise IT processes and the real-world needs of users—delivering practical, people-centered support that adapts to the environment, whether it’s a hospital floor, a government agency, or a multi-site logistics operation.

What I Bring to the Table

As an IT Operations Manager and Senior IT Support Specialist, I’ve led projects ranging from EPIC system rollouts and Windows 11 migrations to return-to-work infrastructure builds and remote support optimization. My background combines technical depth with a service-first mindset—I solve problems before they become roadblocks and ensure systems are built to serve both business goals and real users.

At Forward Thinking Projects, we offer contract-based services and consulting tailored to your operational needs. Whether supporting service desks, modernizing environments, or providing deskside assistance, I deliver solutions that reduce downtime, boost productivity, and elevate user experience.

🔧 Core Services

Helpdesk & End-User Support (Onsite + Remote)
EPIC System Rollouts & Technical Dress Rehearsals
Office 365 & SharePoint Administration
Imaging, Configuration, and Deployment of Devices
Active Directory & Access Management
Network & Connectivity Troubleshooting
SLA-Driven Ticket Resolution (via ServiceNow)
Workflow Optimization & Performance Monitoring (via Nexthink)

🏥 Industries Served

Healthcare (Hospitals, Clinics, Public Health Agencies)
Government & Public Sector
Logistics & Manufacturing
Corporate IT Departments

🧰 Tools & Platforms

🤝 Past Clients & Contracts

Mount Sinai Hospital
Broward Health Hospital
Broward County Board of Elections
USPS / Northrop Grumman
Honeywell
Nacarato Volvo Dealerships
Vanderbilt Hospital
Nashville Electric Service
Nashville Metro Data Center
Tennessee Department of Children’s Services

🗣️ Let’s Work Together

Whether you're standing up a new IT environment, planning a rollout, or just need fast, reliable helpdesk support—Forward Thinking Projects is here to help. I bring enterprise-quality IT service with a personal touch, helping you keep your systems secure, efficient, and user-friendly so you can focus on what matters most.

🔗 www.forwardthinkingprojects.com
📧 info@forwardthinkingprojects.com
📞 (631) 230-1262

— Terrence Seidman
Founder, Forward Thinking Projects LLC

Forward Thinking Projects LinkedIn Page

Accomplishment Highlights

Supported a successful EPIC rollout at Broward Health by imaging and deploying over 300 devices, performing technical dress rehearsals, and resolving break/fix tickets during the go-live period.
Reduced system downtime by proactively identifying and resolving service tickets related to network, hardware, and software issues across multiple enterprise environments.
Improved end-user readiness during EPIC implementation by leading the setup of training rooms and ensuring seamless access to required applications and hardware.
Acted as the primary liaison between field teams and Northrop Grumman HQ during USPS infrastructure operations, accelerating issue resolution and maintaining strict SLAs.
Executed scheduled maintenance across USPS/Northrop Grumman cabinet sites, proactively identifying potential system failures and maintaining operational continuity.
Delivered IT support to 500+ users across 13 Volvo Truck locations, provisioning equipment, resolving escalated incidents, and administering security updates remotely and onsite.

Downloadable resume

Ready for Reliable, No-Nonsense Tech Support?

Whether you're a home user dealing with a stubborn PC issue or a business looking for dependable IT support that actually works with you — Forward Thinking Projects is here to help.

Let’s simplify your tech and get things running smoothly.

📞 Contact us today to discuss your needs — no pressure, just solutions.

Go to our contacts page to reach out to us

Innovative IT Solutions for Businesses

Your Trusted Technology Partner

We specialize in small-scale IT initiatives that make a big impact. From PC rollouts and system upgrades to day-to-day technical support, we help businesses modernize their infrastructure and streamline operations without unnecessary complexity. Our focus is on practical, efficient solutions—whether it’s integrating new technology, supporting your staff, or ensuring smooth transitions during migrations. We align our services with your business goals to deliver reliable, hands-on support that drives real results.

Empowering Your Digital Transformation

We deliver scalable, practical IT solutions that empower businesses to adapt and grow in today’s fast-moving digital landscape. Whether you're upgrading outdated systems, deploying new workstations, or rolling out essential software across your organization, we bring hands-on expertise and a collaborative approach to every project. Our commitment to excellence, responsiveness, and forward-thinking leadership ensures that your technology supports—not hinders—your business goals. By aligning IT strategies with real-world workflows, we help streamline operations, boost productivity, and set the stage for long-term success in a connected, digital-first world.